I take offense at last weeks letter to the editor titled “Clinic essential service.” If I am reading this correctly, this individual does not believe that clinic staff should be able to take a lunch break and he was personally inconvenienced by the fact that the clinic is closed around lunch.
I know for a fact that many times staff work through their lunch for emergencies, appointments that run over time and prepare for a busy afternoon of appointments (scheduled and unscheduled). I also am aware of the fact that several of the staff work long after the clinic is closed for the day to insure all the necessary paperwork has been filed for the day, prescriptions are sent to pharmacies, insurance companies are contacted regarding benefits for patients, appointments have been scheduled for the next day and calls returned that came in during the day and there was no time.
Every staff member at our clinic does everything in their power to assist this community in addressing their health needs and we should be thanking them instead of criticizing them for taking lunch.
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