Appreciation

As a contractor, I have many opportunities to see the value and effects of appreciation. Appreciation is simply defined as “the recognition and enjoyment of the good qualities of someone or something.”

There are certain customers that I find more pleasant to work for and certain customers that I find more difficult to work for. One of the differentiating qualities is how appreciative they are of what we do for them. Even a very demanding customer is easier to work for when they regularly express true appreciation for what we have done. And that appreciation makes us want to strive to work even...